FAQ's :: Cards4Scousers.com Toolkit


Frequently Asked Questions

How long will it take from placing my order to receiving my card?

If you place your order before 11am your order will be despatched within 24 hours via Royal Mail 2nd class service.

I want to cancel my order what do I do?

Please call on 0151 227 4589 within 2 hours of placing your order to cancel and receive a refund.

What is the delivery charge?

Delivery charge is 95p.

I am missing some items from my order

If you notice you are missing items from your order Please call on 0151 227 4589 and we will investigate and send out the missing items for you.

My items were damaged on delivery, can I get a refund?

If your items are damaged please send photographic evidence with 5 days of placing your order. So we can offer a replacement.

I am not sure if my order has been successful?

Within 15 minutes of placing your order usually instantly you will receive a confirmation e-mail of your order.

Do the prices include VAT?

Yes all our items include VAT.